Revolutionize Customer Service with AI
Cut call volume, reduce engineer visits, and improve customer satisfaction – all without hiring.
Empowering Businesses Through Automation
The hidden cost of inefficiency adds up fast:
- 10+ minutes per call
- Operatives arriving without enough information
- Repeat visits that waste time and money
- Staff burnout, delays and frustrated customers
Let Opsprout take the pressure off your team
Automate Inquires
Seamless CRM Integration
Reduce Incoming Calls
Automate workflows
How It Works
01
Understand your WOrkflow
Tailored to Your Business
We start by understanding how your team works — your contracts, pain points, and how you currently handle calls, bookings, and customer queries.
02
Build your ai bot
Smart. Safe. Contract Ready
We build a chatbot that mirrors your workflow — from diagnosing issues and reducing visits, to generating summaries. Based on proven templates and fully customizable.
03
Train your team
Get Up and Running in a Day
We onboard your team with simple training and real call simulations. No coding or tech skills required — just click, ask, and follow the AI’s lead.
04
Support & Scale
Ongoing Support. Built to Grow
Your chatbot isn’t static. We provide continuous support, updates, and improvements based on your needs. As your business evolves, we’ll help you scale — from adding new workflows to integrating with CRMs or customer-facing platforms.
What It Can Do For You
Goal: Deliver measurable, practical outcomes that matter to your business.
- Standardise processes and future-proof your operations
- Reduce unnecessary engineer visits
- Cut inbound call volumes by 30–50%
- 24/7 customer support
- Free up your team to focus on customer care
- Automatically generate SimPro-ready summaries
- Improve customer satisfaction and response times
★★★★★
Opsprout’s AI chatbot has transformed our customer service. We now handle inquiries faster, reducing wait times significantly. Our operational costs have dropped, and our team can focus on more critical tasks. The automation has streamlined our workflows, making us more efficient. I highly recommend Opsprout to any service-based business looking to innovate and improve.
J Payne
Can it integrate with my CRM?
Integration depends on the CRM you’re using and the specific functionality you’d like to connect. In most cases, yes — Opsprout can integrate with leading platforms like SimPro and others, whether that’s for job creation, pulling asset data, or syncing customer notes. We’ll work with you to assess the best-fit integration based on your systems and goals.
Do I get support?
Yes. Your monthly subscription includes ongoing support, updates, and adjustments. If anything breaks or needs updating — we fix it. You’re never left on your own.
Is this just for call centers?
No — it works for any service-based business. Whether you have a dedicated call team or admin staff handling customer issues, Opsprout helps guide conversations and reduce manual work.
How long does setup take?
Most businesses are up and running in less than a week. Our bots are built using proven templates that are customized to your business, meaning setup is quick and smooth.
What if my contract rules are complicated?
That’s exactly what Opsprout is built for. We tailor each bot to your contract obligations — including rules for what is/isn’t covered, vulnerable residents, SLAs, KPIs and more.
Can the bot talk to customers directly?
Yes. You can choose between internal-use bots (for staff) or public-facing diagnosis tools your customers can use on your website. The choice is yours — or use both.
Let’s explore how Opsprout can streamline your operations
We’ll show you how Opsprout can save your team hours every week — without changing how you work.